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Welcome to Shed And Soil Sales (www.shedandsoil.com). We’re committed to protecting your privacy with the same care we put into crafting our quality garden products. This policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

1. Information We Collect

Like a well-tended garden needs the right tools, we only collect information necessary to provide our services:

  • Personal Information: When you make a purchase, we collect your name, billing/shipping address, email, and phone number – just as you’d expect when ordering garden arches or children’s tools.
  • Payment Details: We process card payments through secure gateways but never store full card numbers on our systems.
  • Technical Data: Including IP address, browser type, and device information – helping us ensure our website grows beautifully for all visitors.
  • Usage Data: How you navigate our site, much like tracking which garden benches are most popular.

2. How We Use Your Information

We use your data to cultivate the best shopping experience:

  • Process orders for your compost bins or garden furniture
  • Provide customer support as reliable as our digging tools
  • Improve our website and product offerings
  • Send order updates (like dispatch notifications)
  • Prevent fraud with the same vigilance we apply to quality checks
  • With consent, send gardening tips and offers (you can unsubscribe anytime)

3. Data Sharing & Disclosure

We treat your data like precious seedlings – sharing only when necessary:

  • Service Providers: Trusted partners who help with payment processing (like PayPal), shipping, and IT support.
  • Legal Requirements: If required by law or to protect our rights, just as we’d protect our garden sheds from damage.
  • Business Transfers: In the event of a merger or acquisition, with appropriate safeguards.

We never sell your personal information to third parties for marketing.

4. International Data Transfers

As we ship globally (excluding some Asian and remote areas), your data may be transferred outside the UK/EEA. We ensure such transfers comply with data protection laws, using Standard Contractual Clauses or other approved mechanisms.

5. Data Security

We protect your information with 256-bit encryption – the digital equivalent of our weatherproof garden furniture covers:

  • PCI-DSS compliant payment processing
  • Regular security audits
  • Limited access to personal data
  • Secure servers protected by firewalls

6. Your Rights

Under GDPR and other privacy laws, you have rights including:

  • Access: Request copies of your personal data
  • Correction: Update inaccurate information
  • Erasure: Request deletion in certain circumstances
  • Restriction: Limit how we use your data
  • Objection: Opt-out of certain processing
  • Portability: Request transfer of your data

To exercise these rights, contact us at [email protected].

7. Cookies & Tracking Technologies

Like garden tools help cultivate plants, cookies help our website flourish:

  • Essential Cookies: Necessary for checkout and account functions
  • Analytics Cookies: Help us understand how customers browse (like which garden arches are most viewed)
  • Marketing Cookies: Used with consent to show relevant ads

You can manage cookies through your browser settings or our cookie consent tool.

8. Children’s Privacy

While we sell children’s garden tools, our website isn’t directed at children under 16. We don’t knowingly collect their data without parental consent.

9. Policy Updates

We may update this policy occasionally – the current version will always be on our website. Significant changes will be notified to customers, much like we’d inform you about new garden furniture ranges.

10. Contact Us

For privacy questions or concerns, reach out to our team:

Shed And Soil Sales
94 Vale St, St. Asaph, GB CH1P 7FX
Email: [email protected]

Thank you for trusting us with your garden needs and your personal information. We value both with equal care.